> ## Documentation Index
> Fetch the complete documentation index at: https://mezmo-9a59581a-promptless-aura-hitl-forwarding.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# PagerDuty Alert Integration

> Connect Mezmo alerts to PagerDuty so log-based alerts trigger incidents, including how to test, delete, and the 400 KB payload limit.

## About PagerDuty Alert Integration

Mezmo’s alert integration with PagerDuty interfaces with  [PagerDuty Event API](https://developer.pagerduty.com/docs/events-api-v2/overview/) and allows alerts sent from Mezmo to trigger events in PagerDuty.

## Integrating with PagerDuty

On the alerts creation page, select the PagerDuty logo.

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=53582f72ed566a6faf604bcc64ce3d6f" alt="" width="716" height="524" data-path="images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png" />

You will be directed to PagerDuty to authorize the integration, using your email address and password for your PagerDuty account.

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=53582f72ed566a6faf604bcc64ce3d6f" alt="" width="716" height="524" data-path="images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png" />

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=1ce8f657f97172f7a5f6253588cb1bc6" alt="" width="898" height="1644" data-path="images/docs/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png" />

After authorization, you are prompted to select the PagerDuty service **logging alerts** and then click **Connect**.

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=53582f72ed566a6faf604bcc64ce3d6f" alt="" width="716" height="524" data-path="images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png" />

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=1ce8f657f97172f7a5f6253588cb1bc6" alt="" width="898" height="1644" data-path="images/docs/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png" />

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/3il6eg0mlyolu0k8fgo6fsyqmtffncfptzigntp5zzxayili97o1urrx1n8tpjhg.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=d4af61fc48c9586dfa4099b965c4f3d5" alt="" width="1250" height="972" data-path="images/docs/3il6eg0mlyolu0k8fgo6fsyqmtffncfptzigntp5zzxayili97o1urrx1n8tpjhg.png" />

After completing the connection, remember to save your Mezmo alert so that your alerts will trigger in PagerDuty and new alerts display in your PagerDuty incidents dashboard.

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=53582f72ed566a6faf604bcc64ce3d6f" alt="" width="716" height="524" data-path="images/docs/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png" />

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=1ce8f657f97172f7a5f6253588cb1bc6" alt="" width="898" height="1644" data-path="images/docs/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png" />

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/yB3Onr0u_VXz-0cK/images/docs/3il6eg0mlyolu0k8fgo6fsyqmtffncfptzigntp5zzxayili97o1urrx1n8tpjhg.png?fit=max&auto=format&n=yB3Onr0u_VXz-0cK&q=85&s=d4af61fc48c9586dfa4099b965c4f3d5" alt="" width="1250" height="972" data-path="images/docs/3il6eg0mlyolu0k8fgo6fsyqmtffncfptzigntp5zzxayili97o1urrx1n8tpjhg.png" />

<img src="https://mintcdn.com/mezmo-9a59581a-promptless-aura-hitl-forwarding/sV4O9HwSJZU1hNBk/images/docs/tdet6zfj15ko69694zrhlyd87vuxp0igimabjjtjjmr611hk520ffhj4r3naaoh7.jpg?fit=max&auto=format&n=sV4O9HwSJZU1hNBk&q=85&s=e7763ac6ca6d4c3b41be0645846ffa26" alt="" width="2132" height="1272" data-path="images/docs/tdet6zfj15ko69694zrhlyd87vuxp0igimabjjtjjmr611hk520ffhj4r3naaoh7.jpg" />

## Testing Your PagerDuty Integration

You can choose trigger a test alert with test data, even before saving your PagerDuty alert. As long as you have selected a connected source from PagerDuty, you will be able to create a test alert.

## Deleting Your PagerDuty Integration

1. Log in to the Mezmo Web App.
2. Go to **Settings > Integrations**.
3. Select your PagerDuty integration to open its **Settings** page.
4. Click the **X** next to the Service you want to delete.
5. Click \*\_Yes, delete \*\_in the confirmation dialog to remove the service.

## Limitations on PagerDuty data payload

Because of [PagerDuty integration limitations](https://developer.pagerduty.com/docs/events-api-v2/overview/), we trim all requests to be at most 400 kilobytes.
